What Others are Saying

The personality pattern inventory was right on target as far as my management strengths and weaknesses and I feel (Oh-Oh my Harmonizer is showing) that this insight will be very useful.

Karen Jennings
Industry relations Manager
Pacific Bell Telephone Company

PCM Helps Employees, Supervisors, Managers, Executives, Trainers, Everyone Communicate Effectively

Created by Dr Taibi Kahler, the Process Communication Model® (PCM) is the world’s premier tool that is based on human behavior. It enables the user of PCM to understand how and why people communicate.

  • Observe and understand your own behavior
  • Understand the behavior of others and know how to communicate with them effectively
  • Analyze conflict and miscommunication and know how to find resolution and a return to effective communication

PCM is the only such model that originated from behavioral observation.

More than 1 millon people have been trained or coached by a worldwide network of over 2,500 Process Communication Model® certified trainers and coaches.

Introduction to PCM Video

Why PCM Video


Becoming PCM Certified

Trainer Certification

Become a certified trainer to present this highly valued and famous international communication tool while improving your own teaching skills and better understanding the personality types of your trainees.

Read More

Coach Certification

ICF Accredited program for coaches to use the PPI (Personality Profile Inventory) in their coaching practice, helping clients learn about their personality structure and improve their communication skills.

Read More

Companies Communicating Effectively Using PCM Include

American Express Logo
Apple Computer Logo
Bayer Logo
Bic Logo
BMW Logo
Coca-Cola Logo
HP Logo
IBM Logo
Microsoft Logo
NASA Logo
Orange Logo
Oxford University Press Logo